It’s not an everyday story that Apple products got burned by Portgas D. Ace. But once in a blue moon, we still get some ‘idevice got burned or exploded’ news from nowhere. This just proves that there are no ‘0% defects’ in manufacturing, no matter how strict your QC is. Apple’s products getting faulty or malfunction is a common news for me, but a brand new iPhone 4 that got burned out of the blue is really shocking, considering the ‘just released’ status of the product.
A new and happy yet innocent user of the iPhone 4 in the States got his hand scotched when his brand new iPhone 4 caught on fire while being hooked up to a computer via its Apple-provided USB cord. The phone was fried, and its owner’s hand got burned in the process. How unlucky. AT&T the carrier company sniffed around, and found the fault to be on a defective USB port, not human error.
Apple did confirm to our AT&T connection that this did appear to be a defective USB port and not some sort of user error. Our source went onto say that the phone bezel was extremely hot (obviously), and it slightly burned the customer’s hand. The USB port in the phone was slightly melted and the cord was badly melted (as is apparent in the pictures).
Not that anyone expects this to be a widespread concern, but it’s unfortunate that every time a new iPod or iPhone comes out there seems to be at least one or two reports of the device catching fire. There was the iPhone 3G and iPod Touch last year, the iPod Nano the year before that, and other scattered incidents in between.
It’s a known, recurring problem. It seemed that ‘flammable gadget’ curse still stalks Apple around, and Apple doesn’t seem to be able to make a new product that ‘totally won’t get fried’. I mean, they should implement some sort of electric shock security system or some niche tricks in their products. It’s still a normal USB cable, and USB does not send crazily high voltage that will make an electronic device get fired up easily.
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